T&L Support

One more bulk email mostly recapping an array of information about T&L support.

Classroom support

The LES website lists and profiles classrooms that are enabled for hybrid lectures. All have upgraded audio signal for high-quality lecture capture and recording. Any teacher requiring additional equipment, such as a USB portable monitor or microphone, can make use of the LES loan system. Real-time classroom support remains available through the LES team at 3917 5122 (Main Campus) or 3917 8888 (Centennial Campus). These phone numbers are also displayed in classrooms. Operating hours are 08:00-20:00 Monday-Friday and 08:00-13:00 Saturday.

Tutorial sign-up system

To enable students to use the tutorial sign-up system, teachers need first to enter tutorial group information in the Class Planner and Room Booking System through the Examination Office’s website.

Pedagogical support

CETL provides a wealth of pedagogical support. The CETL website has many resources covering online course design, hybrid-mode teaching, online assessment, etc. CETL Faculty liaison persons can be contacted for assistance.

Technical support

For assistance with e-learning matters, please send a WhatsApp message to TeLi on 6437 8034. During office hours, a reply will be sent within 10 minutes. One-on-one e-learning consultation sessions with TeLi can also be arranged.

Online resources

The following websites have useful information for teachers:

– Online resource hub;

– Tangible resources such as DIY rooms and equipment loan services;

– E-learning quick start guide through text and video;

– Classroom set-up for online and hybrid learning;

– Conducting online lessons in HKU classrooms;

– Conducting flipped classrooms;

– How to use MentimeterPanoptoMS Teams and Zoom.

Online archive

Our most recent messages to UG and TPG students are available online. Important S2 dates are also posted.

Many thanks to CETL, ITS, Library and TeLi colleagues for pulling together this information and staffing our T&L support services. Thanks also to teachers for working through the long list of resources assembled here. All queries: ian.holliday@hku.hk.

Best wishes, Ian
Professor Ian Holliday