FAQs for Staff

FAQs

In light of the latest developments of the COVID-19 in Hong Kong, the University has made necessary adjustments to its operations. Apart from staffing for emergency and essential services, staff shall work from home to provide basic department services. Heads of Departments will communicate with their staff members about the detailed work arrangements to be made as per the department’s situation. Please discuss with your direct supervisor if in doubt.

You will be issued a quarantine order if you are required or ordered by a Health Officer to be put under quarantine. Please inform your Head of Department and direct supervisor immediately and send a copy of the quarantine order to ncovstaff@hku.hk. Such absence period will then be treated as “Authorised Absence”.

Please inform your direct supervisor and discuss with him/her to determine the work arrangements including work from home during your living with someone under home quarantine. At the same time, please be reminded to stay vigilant at all times and practise the highest level of hygiene and infection control measures, such as maintaining a social distance, avoiding sharing personal items and having meals separately. If you have any symptoms, please seek medical consultation immediately and do not come back to campus.

Cancellation of approved leave can only be made in advance and is subject to the approval by the Head of Department or his/her delegate. In general, approval may be granted where colleagues have informed their supervisor/Head of Department of their intention to cancel their leave application prior to the leave date/period and their work duties could be re-arranged after the cancellation.

You are required to work from home until further notice. Please discuss with your Head of Department for the work arrangements during this period and provide document proof showing your residential address in the Mainland.

It is in the best interest of you and the general public to comply with such arrangement. Please inform your direct supervisor or Head of Department immediately and send them the supporting documents (local authority’s announcement, air/train tickets with dates, hotel bills, etc.). The Head will exercise discretion for you to work from where you are and to treat such absence period as “Authorised Absence”.

When the outbound traffic resumes, please refer to the below question if you opt to stay on. Your safety is always the top priority. Please discuss with your Head of Department if you have any difficulties.

Colleagues who stay in a place other than Hong Kong for personal reasons are normally required to apply for annual leave (or unpaid leave if annual leave is exhausted) via the HCMS. Please check your latest leave balance with the same system before making leave applications. Please see the above questions for exceptions.

You will be issued a quarantine order if you are required or ordered by a Health Officer to be put under quarantine. Please inform your direct supervisor immediately and discuss with him/her to determine the work arrangements including work from home during the quarantine period. If this is not possible, such absence period supported with a quarantine order will be treated as “Authorised Absence”.

Until further notice, the University will, in general, not entertain applications for leave or grants for business/research trips. Previously approved trips should also be cancelled if you have not yet departed.

We strongly advise you to consider postponing or cancelling the trip. If you must make the trip, you are required to notify your Head of Department prior to the trip, and apply for annual/unpaid leave covering the period of mandatory quarantine.

The University will continue to provide medical benefits to eligible staff pursuant to the University Staff Medical Benefits Scheme. Your eligibility for medical benefits is available in your ‘Personnel File’ in the HKU Portal. (For Demo, please click here.) Please contact the University Health Service (http://www.uhs.hku.hk/) for further enquiries.

Please visit this website with all online resources available to teachers: https://tl.hku.hk/teachonline/online-resources-for-teachers/

Teachers may also contact TELI or CETL anytime on e-learning questions. Contact details can be found on the website.