FAQs for Staff

FAQs

The University will review and make necessary adjustments to its operations as appropriate in light of the latest developments of the COVID-19 in Hong Kong. Please watch out for the University’s updated announcement on work arrangements in general, and communications from your Head of Department about the detailed work arrangements to be made in your department. As per the department’s situation, Heads of Departments may implement flexible working hours, staggered lunch breaks and appropriate rostering arrangements for their staff members as long as the operation and services are not affected. Heads of Departments will communicate with their staff members. Please discuss with your direct supervisor if in doubt.

Please visit this website with all online resources available to teachers: https://tl.hku.hk/teachonline/online-resources-for-teachers/

Teachers may also contact TeLi or CETL anytime on e-learning questions. Contact details can be found on the website.

Colleagues are expected to attend to work during normal work hours and are required to apply for leave if you are unable to attend to work, irrespective of the location where you deliver your work. The current work schedule may be different from previous years but should not affect your normal planning and clearing of annual leave. To minimize the disruption to your department’s operation, you are advised to plan ahead for taking your annual leave as in normal circumstances and submit your leave plans for agreement with your supervisor/department head well in advance.

Please submit your sick leave application with the medical certificate as soon as practicable to your supervisor or via the online system. Regarding the related expenses, the University will continue to provide medical benefits to eligible staff pursuant to the University Staff Medical Benefits Scheme. Your eligibility for medical benefits is available in your ‘Personnel File’ in the HKU Portal. (For Demo, please click here.) Please contact the University Health Service (http://www.uhs.hku.hk/) for further enquiries.

You will be issued a quarantine order if you are required or ordered by a Health Officer to be put under quarantine. Please inform your Head of Department and direct supervisor immediately and discuss with them the work arrangements during the period. Such absence period will be treated as “Authorised Absence” when a copy of the quarantine order is endorsed by the Head of Department and sent to ncovstaff@hku.hk for HRS’ processing.

Please inform your direct supervisor and discuss with him/her to determine the work arrangements including work from home during your living with someone under home quarantine. At the same time, please be reminded to stay vigilant at all times and practise the highest level of hygiene and infection control measures, such as maintaining a social distance, avoiding sharing personal items and having meals separately. If you have any symptoms, please seek medical consultation immediately and do not come to campus.

Depending on the work nature, please discuss with your Head of Department for the work arrangement including work from home during this period. You are required to provide document proof showing your residential address in the Mainland. If working remotely is not possible, such absence period will have to be covered by appropriate types of leave.

Colleagues who stay in a place other than Hong Kong for personal reasons during the normal work days are required to apply for annual leave (or unpaid leave if annual leave is exhausted) via the HCMS. Please check your latest leave balance with the same system before making leave applications. Please see Q7 and Q12 for exceptions.

Until further notice, the University will, in general, not entertain applications for leave or grants for business/research trips. Previously approved trips should also be cancelled if you have not yet departed. Special approval may be granted by VP(AD)/EVP, as appropriate, with strong justifications and endorsement from the Dean/administrative Head.

We strongly advise you to consider postponing or cancelling the trip. If you must make the trip, you are required to notify your Head of Department prior to the trip, and apply for annual/unpaid leave covering the period of mandatory quarantine. Please also be reminded to check for the latest arrangements on inbound travellers from https://www.coronavirus.gov.hk/eng/inbound-travel.html

Cancellation of approved leave can only be made in advance and is subject to the approval by the Head of Department or his/her delegate. In general, approval may be granted where colleagues have informed their supervisor/Head of Department of their intention to cancel their leave application prior to the leave date/period and their work duties could be re-arranged after the cancellation.

As the University has since March 2020 discouraged our members to travel outside Hong Kong, colleagues should be prepared before taking the trip. Under the above circumstances, please inform your direct supervisor or Head of Department immediately and send them the supporting documents (e.g. local authority’s announcement, original air/train tickets with dates, hotel bills, etc.). Depending on the work nature, the Head may exercise discretion for you to work from where you are and to treat part of such absence period as “Authorised Work From Overseas”. The remaining part should be covered by appropriate types of leave, such as annual leave or unpaid leave. For “Authorised Work From Overseas” under this situation, special approval has to be sought from VP(AD)/EVP, as appropriate, with strong justifications and endorsement from the Dean/administrative Head. When the outbound traffic resumes, please refer to Q8 if you opt to stay on. Your safety is always the top priority.

Please inform your direct supervisor immediately and discuss with him/her to determine the work arrangements during the extended quarantine period. As the University has since March 2020 discouraged our members to travel for both business or personal trips, the extended quarantine period should normally be covered by appropriate types of leave, such as annual leave or unpaid leave. Heads may at their discretion assess your work nature and treat part of the extended quarantine period as work-from-home. Approval has to be sought from VP(AD)/EVP, as appropriate, for such special arrangement.

You will be issued a quarantine order if you are required or ordered by a Health Officer to be put under quarantine. Please inform your direct supervisor immediately and discuss with him/her to determine the work arrangements including work from home during the quarantine period.  If this is not possible, such absence period supported with a quarantine order will be treated as “Authorised Absence”.